Banking Relationship Specialist

4 days ago

Bendigo, Victoria, Australia beBeeCustomer Full time $70,000 - $81,900

**About the Role:**

We are seeking a skilled and experienced professional to join our team as a Personal Banking Advisor. This role is a key customer-facing position in our branch network where you will have quality conversations with our customers on a day-to-day basis, creating a stress-free and seamless experience for each person you serve.

**Key Responsibilities:

  • Welcoming all customers that come into the branch, creating a warm and positive first impression as they enter
  • Helping customers with transactional and savings banking needs
  • Building strong relationships with customers
  • Providing relevant banking advice to suit their situation and goals
  • Referring customers onto our team of specialists when required
  • Educating customers on new technologies to assist them in the future

**What You Need:**

  • A strong background of face-to-face customer service, with experience handling cash quickly and accurately
  • The ability to multitask in busy environments
  • Able to build relationships with customers from all walks of life
  • Comfortable exploring and identifying customer needs through asking the right questions and proactively contacting existing customers

**Benefits of Working With Us:

In this role, you can expect to develop your skills and knowledge to provide general banking information and eventually become a banking specialist. We also offer financial benefits, including special banking, wealth, and insurance offers, as well as opportunities for career growth and development. Our team is committed to creating an inclusive and supportive work environment where everyone belongs.

**Our Culture:

We strive to be one big, supportive team that helps us achieve our purpose of creating better futures together. Our culture values diversity, flexibility, and inclusivity, and we are proud to have created an environment where people can be their best.

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