Customer Banking Specialist

7 days ago


Bendigo, Victoria, Australia beBeeCustomerService Full time $60,000 - $80,000

Role Overview:

We're seeking a highly skilled and customer-focused professional to join our team in Bendigo. As a Customer Service Consultant, you will play a key role in delivering exceptional service to our customers, both face-to-face and over the phone.

Key Responsibilities:

  • Provide excellent customer service, ensuring that customers receive tailored solutions to meet their banking requirements
  • Develop long-term relationships with customers through various in-branch transactions, educating them on the benefits of online banking and assisting with account openings
  • Identify opportunities to promote Bank Australia's range of financial products and services to customers
  • Contribute to the success of the branch team by providing positive support and assistance where needed

Requirements:

  • Excellent written, verbal, and interpersonal skills
  • Ability to determine priorities and work effectively under pressure
  • Previous customer service/sales experience is essential
  • FSRA Tier 2 accreditation preferred

What We Offer:

  • Competitive salary and 13% superannuation
  • Flexible working options
  • Meaningful benefits to support physical and mental wellbeing
  • Opportunities for career growth and development
  • A diverse and inclusive work environment

Join Our Team:

As a Customer Service Consultant at Bank Australia, you will have the opportunity to make a real difference in the lives of our customers while being part of a purpose-driven organization. If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, we encourage you to apply.



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