Transformation Lead

2 days ago

Melbourne, Victoria, Australia beBeeChange Full time $90,000 - $120,000

About the Role

Leading Complex Change is an exciting opportunity to drive transformation and deliver measurable benefits to teams, residents, and businesses.

The successful candidate will have extensive experience delivering complex change, ideally within a multi-site or distributed frontline workforce. They'll need to demonstrate expertise in technology-enabled transformation, including system implementations and process automation.

A strong track record of leading culture, process and ways-of-working change, particularly within frontline service environments, is essential. The ability to navigate change fatigue or resistance, especially where trust has been eroded due to past project issues, is also critical.

Key responsibilities include implementing and embedding a comprehensive change management strategy for the Billing Automation project, partnering with project leads and business sponsors to drive alignment and delivery, and conducting detailed impact assessments and change readiness evaluations.

  • Develop and implement a tailored change management strategy for the Billing Automation project
  • Partner with project leads, business sponsors, and operational leaders to ensure seamless alignment and delivery
  • Conduct thorough impact assessments and change readiness evaluations to inform decision-making
  • Design and execute targeted communications, engagement, and training programs to support varying levels of digital literacy
  • Monitor progress and use feedback and insights to iterate and improve
  • Act as a visible leader, helping teams understand the 'why' behind the change and feel supported throughout the transition

This role presents a unique chance to make a lasting impact on our organization's success.

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