
Hearing Care Representative
2 weeks ago
We are seeking a dedicated and enthusiastic Client Experience Coordinator to join our team.
This is an exciting opportunity for individuals who share our passion for delivering exceptional customer service and providing outstanding support to clients.
In this role, you will be responsible for welcoming clients, scheduling appointments, and providing administrative support to our clinicians. You will also play a key role in managing the day-to-day operations of our clinics, ensuring a smooth and efficient experience for all clients.
Key Responsibilities:- Welcome and manage client experiences for optimal outcomes
- Schedule and confirm appointments for our clients
- Provide administrative support to our clinicians (Audiologists/Audiometrists)
- Efficiently manage the day-to-day operations of our clinics
- A passion for delivering an amazing client experience
- Great communication and active listening skills
- Resilience, self-motivation, and lots of energy
- Excellent organisational and time management skills
- Ability to work autonomously and effectively within a team
- Competitive hourly rate plus super
- Access to discounts from over 500 retailers across Australia via our Employee Enrichment Hub
- Generous employee discounts on Sonova Products for yourself and your family
- Online Wellbeing Centre & Employee Assistance Program (EAP)
- Access to the LinkedIn Learning Platform
If you're passionate about delivering exceptional customer service and have a knack for making a positive impact, we'd love to hear from you
Please submit your application, including your resume and a cover letter outlining your relevant skills and experience.
We look forward to hearing from you
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