Hearing Care Support Specialist
2 weeks ago
Transform Lives as a Customer Service Representative.
About the RoleThis is a full-time opportunity to provide exceptional support and guidance to clients on their hearing journey in Melbourne.
Key Responsibilities:- Deliver personalized service to support clients throughout their hearing care experience.
- Collaborate with clinical teams to achieve high-quality outcomes.
- Stay up-to-date with products, services, and government programs; tailor client-specific solutions to meet unique needs.
- Contribute to the success of our clinics and enhance the client experience.
- Prior administration or customer service experience in retail, hearing care, pharmacy, or allied health.
- Experience working with seniors (desired).
- Strong interpersonal communication skills and empathy for clients.
- Higher School Certificate or TAFE qualification.
- Computer literacy skills.
- Permanent full-time position in a leading organization.
- Performance incentives and supportive team environment.
- Professional development through clear career paths and training opportunities.
- Employee benefits including discounts and wellbeing resources.
We value diversity, inclusivity, and a supportive workplace culture.
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