
HR Process Specialist
7 days ago
Job Opportunity
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- Disney is seeking an experienced professional to fill the role of HR Systems Administrator.">
The ideal candidate will hold a Bachelor's degree or equivalent and possess excellent customer service skills, with the ability to deliver high-quality services in a fast-paced environment.">
Key Responsibilities:
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- Administer accurate processing of HR transactions in accordance with various segment HR policies and practices.">
- Handle system process requests from clients and/or requests from GHRO internal team members.">
- Conduct routine system transactions specific to role following standard operating guidelines.">
- Proactively analyze daily work and identify opportunities for improvement initiatives and drive enhancement for better cast touch experience.">
- Consistently respond to cast member inquiries with a high level of professionalism to ensure excellent customer service.">
- Develop and communicate job aids, end user operating guides, and business processes.">
- Identify and escalate systemic issues by recognizing increase in certain call or request type.">
Required Skills and Qualifications:
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- Advanced proficiency in Microsoft Office and HR information systems such as SAP and Workday.">
- Bachelor's degree or equivalent.">
- Ability to handle confidential information.">
- Demonstrated ability to drive processes and deliver high-quality services in a fast-paced environment.">
- Strong sense of initiative and urgency, with the ability to follow up on outstanding matters efficiently.">
- Ability to build strong relationships and trust throughout the organization.">
- Positive and productive approach to working day.">
About Disney:
">At Disney, we strive to be a diverse and inclusive workforce that is representative of our audiences. We are committed to building a team that includes and respects a variety of voices, identities, backgrounds, experiences, and perspectives.
">Disney provides equal employment opportunities to all employees and applicants without regard to race, color, religion, sex, national origin, age, disability, sexual orientation, gender identity, or any other protected category under applicable law.
">We welcome applications from qualified candidates who are passionate about delivering exceptional customer service and have a strong desire to contribute to our company's success.
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