Technical Solutions Strategist

1 week ago

Sydney, New South Wales, Australia beBeeInfluential Full time $120,000 - $150,000
Agreement Management Consultant

The ideal candidate will be responsible for driving revenue growth by translating customer business requirements into solutions leveraging Docusign's Intelligent Agreement Management (IAM) platform.

This individual should have a background in strategic sales environments and proven success in positioning enterprise-wide solutions.

Responsibilities include:

  • Acting as the technical lead on accounts in partnership with Sales across the Commercial segment in ANZ
  • Maintaining strong business partnerships with Sales, Professional Services, Customer Success Managers, Marketing, Product and other key stakeholders to maximise impact across customer engagements
  • Conducting deep technology discovery with executive-level stakeholder groups across multifaceted customer industry landscapes
  • Informing Sales account planning with strategic technical insights to influence the overall customer strategy and execution approach
  • Mapping customer challenges and opportunities through value messaging assets to Customer impact and a proposed IAM solution design
  • Establishing confidence in recommendations via product expertise, custom product demonstrations, technical discussions, whiteboarding, workshops, RFP/RFI responses, product roadmap sessions and business process diagrams
  • Articulating recommendations with confidence and influential communicative techniques and tools i.e. messaging frameworks, visually compelling slides, customer stories, storytelling etc
  • Delivering trusted, long-term, high ROI solutions
  • Partnering with sales to deliver on revenue plan and retention goals
  • Exhibiting proficiency of the core Docusign IAM platform, including all current and future components of the agreement process
  • Championing Docusign as the most trusted, secure and effective partner for each customer's Agreement processes
  • Disseminating insights, learnings, resources and assets within the team and across the organisation to drive scale of impact and collaboration
Requirements

The ideal candidate will possess:

  • 2+ years of prior experience within a pre-sales role selling SaaS solutions and concepts
  • BS/BA degree or equivalent in relevant work experience
  • Proficient in delivering software demonstrations, presentations and workshops in person and virtually
  • Experience with technical business documentation like solution designs, workflow diagrams, proposals, SOWs, RFPs and RFIs, etc
  • Proven experience working with employees at all levels of an organisation, especially C-suite
  • Demonstrated experience and success selling to customers across regulated industries i.e. Public Sector, Financial Services, Healthcare etc
  • Familiarity with enterprise-class software systems like ERP, CRM and ECM systems including SAP, ServiceNow, Microsoft, Salesforce etc
  • Familiarity with system integration methods such as web services, REST APIs SOAP APIs, Integration Patterns and software development methodologies
  • Experience articulating the value of AI in context of technology solutions, with a focus on defining ROI
  • Familiarity with concepts related to Agreement creation, commitment and management
  • Strong verbal and written communication skills
Benefits

At Docusign, we strive to create an inclusive environment where every team member has an equal opportunity to succeed, share their ideas openly, build lasting relationships, and do the work of their life.

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