
Customer Satisfaction Specialist
4 days ago
Service Delivery Manager Opportunity
">This role offers the chance to lead and oversee all aspects of service delivery, including contract management, team coordination, and customer relationship development.
">As a Service Delivery Manager, you will be responsible for:
">- ">
- Leading and mentoring a team of service technicians and subcontractors">
- Managing contracts, resources, and finances to ensure high-quality service delivery">
- Developing and implementing strategies to drive business growth and improve customer satisfaction">
- Collaborating with cross-functional teams to achieve business objectives">
The ideal candidate will have:
">- ">
- Proven leadership and management skills, with experience in service delivery or a related field">
- Strong technical knowledge and qualifications in HVAC and/or refrigeration disciplines">
- Excellent communication and interpersonal skills, with the ability to build and maintain strong customer relationships">
- A goal-driven approach, with a keen eye for detail and a commitment to achieving high-quality results">
We offer:
">- ">
- An attractive salary package and full-time opportunity">
- Excellent job stability and ongoing training and development opportunities">
- An inclusive work environment and supportive management team">
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