Customer Satisfaction Specialist

4 days ago


Adelaide, South Australia beBeeServicemanagement Full time $100,000 - $130,000

Service Delivery Manager Opportunity

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This role offers the chance to lead and oversee all aspects of service delivery, including contract management, team coordination, and customer relationship development.

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As a Service Delivery Manager, you will be responsible for:

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  • Leading and mentoring a team of service technicians and subcontractors">
  • Managing contracts, resources, and finances to ensure high-quality service delivery">
  • Developing and implementing strategies to drive business growth and improve customer satisfaction">
  • Collaborating with cross-functional teams to achieve business objectives">
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The ideal candidate will have:

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  • Proven leadership and management skills, with experience in service delivery or a related field">
  • Strong technical knowledge and qualifications in HVAC and/or refrigeration disciplines">
  • Excellent communication and interpersonal skills, with the ability to build and maintain strong customer relationships">
  • A goal-driven approach, with a keen eye for detail and a commitment to achieving high-quality results">
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We offer:

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  • An attractive salary package and full-time opportunity">
  • Excellent job stability and ongoing training and development opportunities">
  • An inclusive work environment and supportive management team">
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