Customer Service Representative
4 weeks ago
We are seeking a highly skilled and experienced Customer Service Representative to join our team at Monash Health. As a key member of our Health Information Services team, you will be responsible for providing exceptional customer service to patients and their families, as well as ensuring accurate data entry and administrative duties.
Key Responsibilities- Provide exceptional customer service to patients and their families, both face-to-face and over the phone.
- Complete and ensure accurate data entry when admitting and updating patient details on the Patient Administrative System (iPM).
- Perform other administrative duties as required, including data entry and record-keeping.
We are looking for someone who is passionate about delivering high-quality customer service and has excellent communication and interpersonal skills. You will be a team player who is able to work in a fast-paced environment and adapt to changing priorities.
Key skills and qualifications include:
- Exceptional customer service skills.
- Ability to work in a team environment.
- Excellent communication and interpersonal skills.
- Ability to learn new systems and processes quickly.
- Administrative experience in a health-related field.
As a valued member of our team, you will have access to a range of corporate benefits, including salary packaging options and staff car parking. You will also have the opportunity to work in a dynamic and changing environment with future growth opportunities.
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Customer Service Representative
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Clayton South, Victoria, Australia Monash Health Full timeAbout the RoleWe are seeking a highly skilled and experienced Customer Service Representative to join our team at Monash Health. As a key member of our Health Information Services team, you will be responsible for providing exceptional customer service to patients, families, and healthcare professionals.Key ResponsibilitiesProvide face-to-face and phone...
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