Customer Service Leader

1 week ago

Sydney, New South Wales, Australia beBeeCustomerService Full time $90,000 - $120,000

Lead a high-performing team to drive sales growth and improve customer satisfaction.

About the Role

This role is responsible for leading, coaching, and developing a team of retail leaders to achieve sales targets, cost control, and rostering requirements.

You will take pride in contributing to an exceptionally presented store that is welcoming and engaging for customers, team members, and local community. Your focus will be on maintaining excellent service standards, ensuring the checkout area is clean and safe for our team and customers.

Main Responsibilities:

  • Leading a Team: Drive sales growth and improve customer satisfaction through effective leadership and coaching
  • Coaching and Developing: Develop and motivate team members to achieve their full potential and contribute to the success of the store
  • Implementing Service Standards: Implement and maintain excellent service standards across the store
  • Culture and Relationships: Build strong relationships with customers and stakeholders to deliver exceptional shopping experiences

If you're passionate about delivering outstanding customer service and leading a talented team, this could be the ideal role for you.

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