
Customer Service Leader
1 week ago
We are seeking a highly motivated and experienced leader to drive our customer service and sales teams. As a key member of the leadership team, you will be responsible for championing a customer-first culture, managing day-to-day operations, and driving business results.
About the Role:
- Drive financial performance by managing daily activities and leveraging workforce management
- Optimize team productivity through effective delegation and time management
- Lead high-performing teams with a strong focus on customer satisfaction and employee development
- Maximise sales and customer engagement by effective management and coaching
- Lead, empower, and inspire your team with a consistent focus on developing future leaders
About You:
- Previous experience in a leadership or management role
- Strong people leadership skills with a hands-on approach
- Demonstrated ability to lead teams to achieve sales and meet KPIs
- Experience in performance management and development
- Superior customer service and sales skills
- Strong business acumen and strategic thinking
What We Offer:
- A dynamic and supportive work environment
- Opportunities for career growth and professional development
- Competitive compensation and benefits package
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