Customer Service Leader
19 hours ago
We are seeking a Customer Service Leader to join our team. As a key member of our operations team, you will be responsible for delivering exceptional customer experiences and driving business outcomes.
Key Responsibilities- Taking ownership of the entire venue when on shift.
- Managing, motivating and developing our staff.
- Ensuring service standards are met and delivering an amazing Customer Service Experience.
- Delivering business-focused outcomes that drive the organisation.
This is an exciting opportunity for a customer-focused leader to make a real impact in our organisation.
About You- You have 3+ years' experience in the hospitality industry at any level.
- You have previous supervisory experience but it's not essential.
- You genuinely connect with people and have a passion for leadership development.
- You understand all aspects relating to club operations and compliance.
- You have RSA, RCG and ARCG certification (desirable).
- You are flexible with work hours, including day, night, weekend and public holidays.
- You are a permanent resident of Australia or have documentation supporting work eligibility.
Please note only shortlisted applicants will be contacted.
If you're interested in this role, please submit your application.
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