High-Level IT Infrastructure Specialist

1 month ago


Adelaide, South Australia Talent International Full time
Job Overview

We are seeking a highly skilled Senior Infrastructure Engineer to join our IT team. Based in Adelaide, this is a full-time permanent role that requires no remote work options.

The successful candidate will be responsible for providing technical expertise and support across various infrastructure services, including stores, distribution centers, data centers, and national offices.

Key Responsibilities
  • Provide advanced troubleshooting and support for a range of infrastructure and networking equipment
  • Support the patching and upgrading of server software packages
  • Manage remote application environments
  • Automate repetitive tasks to improve efficiency
  • Oversee the management of IT security platforms, including ATP EOP and Next Gen firewalls
  • Collaborate on major infrastructure upgrades and transformations
  • Action security objectives as outlined by vCISO
  • Engage with external service providers to ensure seamless service delivery
  • Configure and manage monitoring tools to optimize system performance
  • Support the Service Delivery function, including Service Desk, Network Support, Applications Support, and IT Governance
  • Contribute to ITIL and service management initiatives
  • Drive a customer-centric approach and focus on protecting the IT environment through best practices
  • Maintain documentation and update procedures to ensure continuous improvement
Requirements
  • Proven experience in a senior technical role with at least 5 years of experience
  • Relevant industry certifications desirable
  • Demonstrated customer service focus and attitude mandatory
  • Strong intellectual capacity, communication skills, and collaboration abilities
  • Familiarity with ticketing, incident, problem, and change management systems
  • Experience in delivering enterprise-wide IT services with a national organization
  • Continuous learning and improvement approach
  • Desirable experience in supporting retail companies and exposure to SD-WAN
What We Offer

This role offers a competitive salary of around $120,000 per annum, reflecting the level of responsibility and expertise required.



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