IT Support and Infrastructure Specialists
3 days ago
About John Holland
We're a leading construction company that's transforming lives with our work. Our purpose is simple – we make a positive impact on the people and communities we serve.
At John Holland, we believe that infrastructure is about people. We've got deep experience and capability in this area, and we're committed to delivering projects that benefit everyone involved.
We're at the forefront of AI in construction and are undertaking a large digital transformation. Our internal IT team is focused on forging John Holland's next evolution of construction through service delivery excellence, optimised and resilient infrastructure, secure technology and mindset, innovative and scalable technology solutions, data-driven culture, and best-in-class digital experiences.
The Opportunity
We're looking for expressions of interest from IT Support Team Leaders and IT Support Technicians to join us for our upcoming pipeline of work.
Job Description: IT Support Technician
This isn't your average technician position. You'll be solutions-focused, curious, energetic, diligent, and motivated by engaging with users, understanding their needs, providing an excellent service experience, and seeing issues through to resolution in this customer-facing role. You'll be responsible for supporting our technical infrastructure, daily level 2 end-user support, and maintenance and administration of IT systems in a diligent and responsive manner to ensure a high level of service to the business.
Key Responsibilities:
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