Senior Service Designer

3 days ago

Canberra, ACT, Australia Https:www.bebeejoin Full time
About the Role

We are seeking a highly skilled Senior Service Designer to join our team at Https:/www.bebee/join.

As a key member of our design team, you will be responsible for designing end-to-end service experiences that meet the needs of our customers.

Key Responsibilities
  • Develop and implement service design strategies that drive business growth and customer satisfaction
  • Lead the design of customer journeys and experiences across multiple touchpoints
  • Collaborate with cross-functional teams to identify opportunities for service improvement and innovation
  • Conduct research and analysis to inform design decisions and measure the effectiveness of service design solutions
  • Develop and maintain strong relationships with stakeholders to ensure alignment and buy-in for service design initiatives
Requirements
  • 5+ years of experience in service design or a related field
  • Proven track record of designing and delivering successful service design projects
  • Strong understanding of human-centered design principles and methodologies
  • Excellent communication and collaboration skills
  • Ability to work independently and as part of a team
What We Offer
  • A dynamic and supportive work environment
  • Opportunities for professional growth and development
  • A competitive salary and benefits package
  • The chance to work on challenging and meaningful projects that make a real impact

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