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Senior Service Designer

2 months ago

Canberra, ACT, Australia PARK Senior Villas Chandler Full time
Senior Service Designer Job Description

We are seeking a highly skilled Senior Service Designer to join our team at PARK Senior Villas Chandler. As a Senior Service Designer, you will be responsible for designing end-to-end service journeys for our clients in the health sector.

Key Responsibilities:
  • Develop and deliver service design solutions that meet the needs of our clients and their customers.
  • Work closely with cross-functional teams to identify problems and develop solutions.
  • Conduct research and analysis to inform design decisions.
  • Collaborate with stakeholders to ensure that design solutions meet business objectives.
  • Lead and facilitate workshops and design sessions to engage stakeholders and gather feedback.
Requirements:
  • 5+ years of experience in service design, with a focus on the health sector.
  • Tertiary qualifications in a relevant field, such as user experience design or service design.
  • Proven experience working in government or a similar sector.
  • Demonstrated experience designing for the health sector, with a focus on customer experience.
  • Strong communication and presentation skills, with the ability to work with stakeholders at all levels.
  • Ability to work independently and as part of a team, with a focus on delivering high-quality results.
What We Offer:
  • A competitive salary and benefits package.
  • The opportunity to work on high-profile projects with a focus on customer experience.
  • A collaborative and dynamic work environment.
  • Professional development opportunities to help you grow in your career.

We are an equal opportunities employer and welcome applications from diverse candidates. If you are a motivated and experienced Senior Service Designer looking for a new challenge, please submit your application.