CRM Support Specialist

6 days ago

Sydney, New South Wales, Australia beBeeCareer Full time $60,000 - $90,000
Support Representative

Our company seeks a highly skilled Support Representative to join its CRM team. This role will play a pivotal part in delivering exceptional customer experiences, leveraging industry-leading hosted and on-premise CRM solutions.

Key Responsibilities:

  • Provide timely and effective support to customers via multiple channels.
  • Develop and maintain strong relationships with clients through proactive communication and issue resolution.
  • Collaborate with internal stakeholders to ensure seamless delivery of CRM services.

Requirements:

Customer Service Skills:

  • Demonstrate a high level of customer service orientation.
  • Be motivated to build long-lasting client relationships.
  • Exhibit excellent communication and interpersonal skills.

Personal Attributes:

  • Display adaptability, flexibility, and a professional demeanor under pressure.
  • Exercise sound judgment and problem-solving abilities.

Technical Skills:

  • Possess experience using CRM software (Zendesk preferred but not mandatory).
  • Hold a solid understanding of business principles and processes.

As a key member of our CRM team, you will have the opportunity to ride the wave of industry growth, expand your skillset, and contribute to delivering exceptional results.

We are an innovative organization dedicated to providing top-notch CRM solutions. If you are passionate about delivering exceptional customer experiences and possess the necessary skills and attributes, we encourage you to apply for this exciting opportunity.

This is a chance to grow professionally and make a lasting impact in the CRM industry. Apply now to take the first step towards a rewarding career as a Support Representative.

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