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Sydney, New South Wales, Australia Essity Full timeCRM Specialist page is loaded## CRM Specialistremote type: Hybridlocations: Sydney, Australiatime type: Full timeposted on: Posted Todayjob requisition id: Essity256466**CRM Specialist** Modibodi is a pioneer in innovative, protective, and sustainable apparel, dedicated to enhancing lives around the world. Our mission is to empower people...
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Crm Specialist
2 weeks ago
CRM Specialist Modibodi is a pioneer in innovative, protective, and sustainable apparel, dedicated to enhancing lives around the world.
Our mission is to empower people through thoughtfully designed products that offer comfort, confidence, and care-physically, emotionally, and ethically.
At Modibodi, we're changing the world - one body at a time.
About the Role: As a CRM Specialist, you'll play a pivotal role in driving customer engagement, retention, and loyalty.
You'll be responsible for executing targeted campaigns, supporting lifecycle strategies, and enhancing our loyalty program.
Your work will directly contribute to revenue growth and brand advocacy, making a meaningful impact on our customers and our business.
If you're someone who enjoys rolling up your sleeves, thrives in a fast-paced environment, and excels at bringing clarity to ambiguity, this role could be a great fit for you.
What You Will Do: Deliver and optimize CRM campaigns across email, SMS, and other owned channels using Emarsys or similar CRM platformsSet up and support automated lifecycle journeys and customer segmentation strategiesCollaborate with creative and digital teams to ensure timely asset deliveryConduct A/B testing and performance analysis to refine campaign effectivenessMaintain dashboards and campaign reports, translating complex data into actionable insightsAssist in loyalty program communications, promotions, and member engagement trackingWork cross-functionally with eCommerce, Brand, and Customer Service teams to align CRM efforts with broader business goals Who You Are: You bring 2-3+ years of experience in CRM and email marketingProficient in Emarsys or similar platforms, with hands-on experience in building emails and setting up automation workflowsYou have a strong grasp of customer segmentation, personalization, and lifecycle marketingYou're analytical, detail-oriented, and thrive in a fast-paced environmentYou take initiative, work autonomously, and communicate effectively across teamsBonus points if you have experience in fashion eCommerce, A/B testing tools, or loyalty programsCaring, Connected, and GrowingAt Modibodi, we believe in supporting both your professional journey and personal well-being as we work together to create a healthier, safer world.
We are Caring, Connected, and Growing.
Modibodi wouldn't exist without a passion for growth, and that energy shines through in everything we do.
We exist to make people's lives better-including each other's lives at work.Joining Modibodi means more than just a job-it means being part of a mission.
We're deeply committed to making a positive impact on both humanity and the environment.
By joining us, you'll be driving meaningful change and helping to shape the future of personal care.
