
Operational Excellence Manager
3 days ago
The Role:
- This position is responsible for fostering operational excellence across the retail network.
- You will be the primary liaison between Office and Boutiques, ensuring efficient and effective daily operations.
Responsibilities:
- Coordinate monthly management meetings for each boutique, meticulously documenting meeting minutes and ensuring diligent follow-up on action items.
- Coordinate and facilitate monthly Backstage meetings for all Boutique Office Executives and Stock Executives, fostering engagement through learning initiatives and the sharing of best practices.
- Support the implementation of policies, procedures, guidelines, and tools throughout the retail network.
- Lead all boutique-related procurement activities, working closely with external partners to optimize supply of all sales materials, uniforms and other orders as required.
- Develop and maintain the Boutique Operations Manual, ensuring its regular updates.
We are looking for a candidate with:
- A diploma / degree in Business Management or related disciplines.
- Minimum 2-3 years of experience in a similar role, preferably in a similar industry.
- High proficiency in project management methodologies and the Microsoft Office suite; SAP knowledge is preferred.
- Comprehensive understanding of the luxury retail environment.
- Ability to travel regularly within Australia and New Zealand.
We offer:
- World-class training and development programs designed to enhance your expertise, strengthen your leadership, and support your career aspirations.
- An opportunity to work with a diverse team of professionals from around the world.
If you're passionate about Retail and have a genuine interest in operational excellence, we encourage you to apply.
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