Senior Relationship Development Manager
2 weeks ago
At Leidos, we're looking for a talented individual to join our team as a Senior Relationship Development Manager.
The estimated salary for this role is $120,000 - $180,000 per annum, depending on location and experience.
About the RoleThis is an exciting opportunity to work with the Australian Defence Force on a multi-year program as a Relationship Manager/Process Analyst.
Your primary focus will be working closely with customers, managing relationships, and mapping out their processes. Embedded onsite work is essential for success in this role, with no remote work opportunities available.
Main Responsibilities- Define and document user problems, needs, and/or enhancements opportunities.
- Capture and model current and planned business processes.
- Conduct user liaison for ICT activities, including software development.
- Coordinate and manage engagements with relevant stakeholders, including support teams, end users, and other involved in business analyst activities.
- Provide feedback on areas for improvement within existing business processes and support Organisational Change Management.
- Contribute to, improve, and enable delivery and escalation processes.
- Support Change Management activities and the transition of solutions into production and operational use.
- Develop plans, procedures, work instructions, manuals, and other technical documentation for use by target staff.
We're looking for someone with:
- Previous military knowledge or ADF working experience is essential.
- Requires expert knowledge of and ability to apply advanced technical principles, theories, and concepts.
- Organisational Change Management experience and the ability to bring the customer along the change management journey.
- Business Process Mapping Experience and Understanding.
- Strong presentation, engagement, and communication skills (written and verbal).
- Self-motivated and driven to achieve deliverables and positive outcomes.
- Proven strong collaboration skills and an ability to work proactively with technical staff, management, end users, and other stakeholders to ensure that value is delivered to end users in a timely manner.
- Experience with MS Visio, Nintex, Holocentric, and SharePoint are all desirable.
- Awareness of Power BI use.
Please note that the successful candidate will be an Australian Citizen with an NV2 or higher Security Clearance.
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