
Senior Leadership Role
1 day ago
Job Description:
- We are seeking a senior leadership professional to lead our sales team.
About You:
- A minimum of 5 years of experience in contact centre leadership, with a proven track record of driving sales and efficiency.
Responsibilities:
- Lead and motivate high-performing sales teams to consistently exceed revenue targets and deliver exceptional customer experiences.
- Develop and coach sales leaders to sharpen their skills, boost confidence and drive results.
- Oversee workforce planning and capacity management, ensuring appropriate coverage and resourcing to support performance and service-level expectations.
- Design and implement powerful incentive programs that directly reward sales success and fuel competitive performance.
- Collaborate cross-functionally to remove sales blockers and accelerate pipeline growth.
- Streamline sales processes and leverage tools that enhance efficiency, increase conversions, and maximise performance.
- Foster a results-driven culture grounded in accountability, high engagement, and outstanding customer outcomes.
- Lead change management initiatives that improve sales processes, customer experience, or regulatory outcomes, and ensure frontline adoption.
Benefits:
- Vibrant and social community who have annual celebrations, family fun days and regular events.
- Enjoy additional leave days - 'ME' leave and 'Volunteer Day' leave.
- Employee discounts on Car, Home, Travel insurance.
- Income protection insurance provided to support you in the event of non-work-related illness or injury.
- Attractive salary package and rewarding commission structure based on performance.
What We Offer:
- Proud to be an Equal Opportunity Employer and we embrace diversity.
- Committed to protecting your privacy and all applications and personal information are kept confidential and securely stored in line with laws, used only for recruitment purposes, and not shared with third parties outside without your consent.
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