Food and Beverage Service Expert
1 week ago
Job Summary
We are seeking a skilled Food and Beverage Service Expert to join our team at the Brisbane Marriott Hotel. As a key member of our hospitality team, you will be responsible for delivering exceptional customer service and ensuring a memorable experience for our guests.
Key Responsibilities
- Host guests in all food and beverage outlets, including Motion Dining, In Room Dining, and the Executive Lounge
- Provide guests with extensive knowledge of our menus and promotions
- Upsell menu items and anticipate guest needs to ensure a seamless experience
- Develop strong relationships with colleagues across departments to ensure seamless service
- Handle guest inquiries and resolve any issues promptly
Requirements
- Previous experience in a customer-focused role
- Exceptional communication skills and ability to create personal connections with guests
- Passion for food and beverage and delivering exceptional customer service
- Ability to think quickly and solve problems promptly
- Flexibility with working shift work and weekends
What We Offer
- Competitive salary and benefits package
- Opportunities for career growth and development
- Recognition and rewards for outstanding performance
- Access to Marriott's TakeCare culture and wellness programs
About Us
Marriott Hotels creates moments that empower guests to shine at their very brightest. Our enriching experiences, sophisticated spaces, and exceptional service are designed to clear the mind and spark new ways of thinking and being, which inspires even greater brilliance in our guests.
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