Food and Beverage Expert
3 weeks ago
Job Summary
We are seeking a skilled Food and Beverage Expert to join our team at the Brisbane Marriott Hotel. As a key member of our hospitality team, you will be responsible for delivering exceptional customer service and ensuring a memorable experience for our guests.
Key Responsibilities
- Host guests in all food and beverage outlets, including Motion Dining, In Room Dining, and the Executive Lounge
- Provide guests with extensive knowledge of menus and promotions
- Upsell menu items and anticipate guest needs
- Develop a close working relationship with all departments within the hotel
- Handle guest inquiries and resolve any issues promptly
Requirements
- Previous experience in a customer-focused position
- Exceptional communication skills and ability to create personal connections with guests
- Passion for food and beverage and providing exceptional customer service
- Ability to think quickly and solve problems promptly
- Flexibility with working shift work and weekends
Benefits
Marriott offers a range of benefits, including flexible working, parental leave, enhanced superannuation, and travel and stay benefits. We are committed to providing a positive and inclusive work environment that supports the growth and development of our associates.
About Marriott
Marriott Hotels creates moments that empower guests to shine at their very brightest. Our enriching experiences, sophisticated spaces, and exceptional service are designed to clear the mind and spark new ways of thinking and being, which inspires even greater brilliance in our guests.
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