Customer Service Administrator

1 week ago


Traralgon, Victoria, Australia beBeeCustomer Full time $55,000 - $70,000

Job Overview

The Office Coordinator is a key role that supports customers through the entire design and installation process.

This fast-paced and dynamic full-time position requires a highly organized individual with a strong background in customer service and scheduling.

Delivering high-level customer service and interpreting customer requirements is essential for success in this role.

Key Responsibilities:

  • Support customers during the design and installation process
  • C Coordinate the timing of quotations and installations
  • Deliver exceptional customer service
  • Interpret customer requirements and communicate information across the organization and to external stakeholders
  • Maintain a proactive approach to delivering quality customer service

What We Offer:

A competitive salary and regular hours in a full-time permanent capacity. A comprehensive induction program, including industry training, will be provided to the successful applicant.

Requirements:

  • Strong customer focus and a proactive approach to delivering quality customer service
  • Confidence and high energy levels
  • Excellent written and verbal communication skills
  • Previous scheduling experience is desirable but not essential
  • High level organizational skills
  • Proven ability for continuous improvement
  • Strong attention to detail
  • Ability to work autonomously and as a highly motivated team player
  • Emotional Intelligence
  • Ability to multitask and follow up on tasks that are incomplete


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