Ambassador of Luxury Experience

1 week ago


Melbourne, Victoria, Australia beBeeConcierge Part time $65,000 - $95,000
Job Description

Sophisticated, contemporary and opulent accommodations await at the heart of Melbourne.

Discerning travelers seeking style and service can enjoy 5-star hotel amenities, including a fitness studio and heated indoor pool. Dining options abound with an Australian restaurant on site, perfect for satisfying any appetite.

The Role

  • Concierges will respond to guest requests for special arrangements or services by making arrangements or identifying suitable providers.
  • Guests with unique needs will receive personalized attention from our Concierges.
  • Our team will gather and summarize information about property amenities, including local events and activities, to provide guests with comprehensive insights.
  • Answering, recording and processing guest calls, messages, requests, questions or concerns is a key responsibility of this role.
  • Collaborating with other departments, such as Bellperson or Housekeeping, may be necessary to resolve guest issues or requests.
  • Lobby Bar seating availability, service, safety, and well-being are essential areas of focus for our Concierges.

Key Responsibilities:

Our ideal candidate should possess excellent communication skills, be proactive in addressing guest needs, and have a keen sense of problem-solving.

Benefits

As a valued member of our Front Office team, you will have access to modern hotel amenities, training opportunities and a dynamic work environment that fosters personal growth.



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