Luxury Vehicle Ambassador

5 days ago

Melbourne, Victoria, Australia beBeeCustomerExperience Full time $40,000 - $60,000
Luxury Vehicle Ambassador

In this pivotal role, you will be responsible for delivering exceptional service to our esteemed clientele. As a Luxury Vehicle Ambassador, your primary objective is to provide seamless and professional experiences for our valued customers.

About the Role
  • As a representative of our luxury vehicle brand, you will embody the highest standards of professionalism, courtesy, and expertise.
  • You will be entrusted with the responsibility of collecting and returning service vehicles from our discerning clients' residences or workplaces.
  • Your role will involve ensuring that loan vehicles are delivered to our customers efficiently and effectively, accompanied by thorough handovers and vehicle inspections.
  • Prompt and efficient return of serviced vehicles to our customers is essential in maintaining their trust and satisfaction.
Key Responsibilities
  • Act as a liaison between our organization and customers, fostering strong relationships built on mutual respect and trust.
  • Prioritize customer needs and exceed expectations through proactive communication and attentive service.
  • Maintain a high level of knowledge regarding our luxury vehicle fleet, ensuring accurate information is provided to customers.
  • Collaborate with colleagues to ensure smooth day-to-day operations and achieve team objectives.
Requirements
  • Fully qualified driver's license with an excellent driving record.
  • Able to work independently with minimal supervision, while also contributing to a dynamic team environment.
  • Strong communication and interpersonal skills, with the ability to build rapport with customers and colleagues alike.
  • Competence in operating a smartphone or tablet for navigation and communication purposes.
  • A passion for delivering exceptional customer experiences and a commitment to upholding our organization's values.
What We Offer
  • A competitive compensation package, including benefits and opportunities for growth and development.
  • The chance to work with a prestigious luxury vehicle brand, boasting an impressive fleet of high-end vehicles.
  • A supportive and collaborative work environment, where individual contributions are valued and recognized.
  • Access to ongoing training and development programs, empowering you to excel in your role and beyond.

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