Luxury Hotel Ambassador

2 weeks ago

Melbourne, Victoria, Australia beBeeHospitality Full time $62,282 - $82,333

We are seeking a highly skilled and experienced individual to join our hotel team as a Luxury Hotel Ambassador. This role involves delivering exceptional customer service, ensuring that every guest feels welcome and valued throughout their stay.

Key Responsibilities:
  • Provide personalized service to guests, exceeding their expectations and creating memorable experiences
  • Collaborate with colleagues to ensure seamless communication and delivery of hotel services
  • Stay up-to-date on hotel amenities and services, promoting them to guests and suggesting tailored solutions to meet their needs
  • Develop relationships with regular guests, anticipating and meeting their evolving needs and preferences
  • Maintain accurate records of guest interactions and preferences
Requirements:

To be successful in this role, you will need excellent communication and interpersonal skills, the ability to multitask and work effectively under pressure, and a passion for delivering exceptional customer service.

Benefits:

As a member of our hotel team, you will enjoy a range of benefits, including opportunities for career growth and development, access to exclusive training programs, and discounts on hotel services and amenities.

About Us:

We are a luxury apartment-style hotel located in a vibrant community overlooking the Yarra River. Our hotel offers modern amenities, stunning views, and a warm and welcoming atmosphere, making it the perfect choice for business travelers, families, and romantic getaways alike.

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