Accommodation Services Manager

3 days ago

Australia beBeeHospitality Full time $70,000 - $120,317
Hotel Accommodation Manager

Key Responsibilities:

  • Coordinate guest reservations and room allocations for a smooth check-in and check-out process.
  • Manage hotel operations, including reservation systems, payment collections, and guest service.
  • Oversee the maintenance of guest rooms, recreational areas, amenities blocks, and other facilities.
  • Provide local information to enhance the guest experience.
  • Address and resolve guest inquiries and complaints promptly and professionally.
  • Recruit, train, and supervise staff to deliver high-quality service.
  • Monitor staff performance, ensure compliance with operational policies, and manage scheduling.
  • Ensure financial performance and compliance with laws governing hotel operations.
  • Promote the property through marketing campaigns and partnerships to drive revenue growth.

Requirements:

  • Highly organized and able to multitask.
  • Excellent communication and interpersonal skills.
  • Ability to work well under pressure and meet deadlines.
  • Strong problem-solving and analytical skills.
  • Knowledge of hospitality industry standards and practices.

Benefits:

  • Competitive salary and benefits package.
  • Opportunities for career advancement and professional development.
  • Collaborative and dynamic work environment.
  • Recognition and rewards for outstanding performance.

Join Our Team:

  • Apply now to become part of our team

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