Insurance Claims Specialist: Managing Complex Liabilities

2 days ago


Melbourne, Victoria, Australia Gallagher Full time

About Gallagher

Gallagher is a leading insurance broker that celebrates collaboration and innovation. We offer a range of employee benefits, discounts, and wellbeing programs to support our team members.

The Role

We are seeking an experienced Liability Claims Consultant to join our Comcover Claims Portfolio team. As a Liability Claims Consultant, you will manage complex General Liability claims for key customers, working with a dedicated and experienced team to support your development and learning.

Your Impact

  • You will add value to your team by managing a broad portfolio of complex liability claims end-to-end, including General Liability and Employment Practices Liability.
  • You will interpret policy wording accurately and provide recommendations on indemnity, liability, quantum, reserving, and settlement.
  • You will liaise with third-party providers, including Solicitors, Loss Adjusters, Comcover Members, and Barristers.
  • You will settle claims within client service instructions, company guidelines, and delegated authority.
  • You will attend mediations where applicable (interstate travel may be required).
  • You will comply with relevant and policy requirements.

About You

We are looking for an Australian citizen with experience in public liability and/or professional indemnity claims, or general insurance claims management experience. You should have a strong desire to learn and progress within our collaborative and talented team.

What We Offer

  • An attractive remuneration package and flexible work arrangements, including Work from Home (Hybrid) options.
  • Paid Parental Leave and a supportive work environment.
  • Opportunities for ongoing education and development through both external and internal programs.
  • A commitment to your wellbeing through corporate health insurance discounts and wellness programs.
  • A dedication to your career growth and recognition through service awards.

Location: Australia. Estimated Salary: $80,000 - $120,000 per year.



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