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Customer Service Specialist

3 weeks ago

Dubbo, New South Wales, Australia beBeeCustomerService Full time $55,000 - $85,000

We are looking for talented individuals to join our retail team as Customer Service Consultants. As a key member of our sales team, you will play a vital role in delivering exceptional customer experiences and driving business growth.

Job Description

As a Customer Service Consultant, your primary objective will be to provide top-notch customer service, ensuring that every interaction is positive, efficient, and exceeds customer expectations. You will work closely with customers to understand their needs and preferences, providing personalized solutions and recommendations to meet their requirements.

You will also be responsible for meeting sales targets and KPIs, working collaboratively with colleagues to achieve team objectives and contribute to the success of our retail stores.

Required Skills and Qualifications

To succeed in this role, you will need:

  • The ability to build rapport with diverse customers and provide empathetic customer service.
  • An appetite for learning and developing customized solutions for customers.
  • A drive to reach and exceed sales targets and KPIs.
  • A hunger to grow and develop within the role and beyond.
  • A positive and resilient approach to customer service in a fast-paced environment.
  • Experience in a customer-facing role.
Benefits

We offer a range of benefits to support your personal and professional growth, including:

  • Opportunities for career advancement and professional development.
  • A competitive salary and bonus structure.
  • A comprehensive employee recognition and rewards program.
  • Access to exclusive discounts and offers across 240 brands and partners.
  • A flexible and inclusive approach to parental leave – do it your way.
  • Unlimited access to 17,000 learning programs – something for everyone.