Customer Service Representative
3 weeks ago
Kirby HVAC&R is a leader in the Australian refrigeration & HVAC industry. As a leading HVACR wholesaler, we support our customers with their air-conditioning, commercial and industrial refrigeration needs.
We have an exciting opportunity for a Customer Service Representative to join our Dubbo team.
About your new role?
We all chip in and do what's required within the Kirby Branch at Dubbo, which means you will have plenty of variety in your day. This is an excellent opportunity to obtain a secure, full-time, Monday to Friday position with a company that values its employees, offers a supportive working environment, and has a genuine desire to see our people succeed.
Reporting to the Branch Manager, you will be responsible for:
Internal sales procedures and counter service to our valued trade based customers;
Providing a high level of customer service;
Assisting in the management of stock;
General warehousing duties as required;
Operation of the forklift, including picking and packing; and
Adhering to operational health and safety requirements.
We are committed to the safety, education and ongoing professional development of our people. In this role, you will receive:
A competitive remuneration package. which includes base salary + superannuation;
A great incentive program. Built to recognise that we all succeed together;
Career growth opportunities. We offer genuine long-term career opportunities;
A committed team culture. Our Values set the way in which we work – Committed, Engaged, Straightforward and United.
What will make you successful?
To be successful in this role, the ideal candidate will possess:
Ability to build relationships with trade customers;
A current forklift license or willingness to undertake this (company funded);
Ability to maintain safe working environments for yourself, your team members and customers;
Ability to communicate effectively with colleagues and staff to ensure our customer's expectations are met or exceeded.
A drivers licence; and
Willing to undertake a full medical (including drug & alcohol) along with police checks.
If this sounds like a role that you're interested in, we would love to hear from you. To apply, please click on 'Apply now'.
We appreciate that a diverse workforce has many positive impacts on our culture and overall success. We encourage applications from people from all backgrounds.
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Your application will include the following questions:How many years' experience do you have as a Customer Service Representative? Which of the following statements best describes your right to work in Australia? What's your expected annual base salary? Are you willing to undergo a pre-employment medical check? Which of the following forklift licences do you have? What is the maximum weight that you are comfortable and able to lift?
To help fast track investigation, please include here any other relevant details that prompted you to report this job ad as fraudulent / misleading / discriminatory.
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