Fire Communications Officer
1 week ago
We are seeking a highly skilled and motivated individual to join our team as a Fire Communications Officer - Emergency Response Specialist. This is an exciting opportunity to work in a dynamic and fast-paced environment, responding to emergency situations and providing critical support to our community.
Key Responsibilities- Accept incoming emergency calls and enquiries, collecting relevant information and assessing risks associated with a situation.
- Dispatch and coordinate appropriate resources to calls for assistance, notifying other organisations as required.
- Maintain and update incident information in our computer-aided dispatch system, monitoring progress and supporting operational staff.
- Complete post-incident administration, providing information and reports to stations and other agencies.
- Monitor alarm signals and respond in accordance with our Communications Doctrine and Directives.
- Provide mentoring and guidance to new staff, contributing to the improvement of operational and administrative systems.
- Identify and report technical faults, liaising with our Specialist Operational Services Unit.
- Current valid Blue Card, with attached evidence.
- Australian Citizenship, New Zealand Citizenship, or Australian Resident Status.
- Certificate III in Public Safety (Emergency Communications Centre Operations) or ability to obtain.
- Ability to successfully complete our Communications Training and Professional Development Program (CTPDP) at the prescribed level.
- Typing speed of 45 wpm with 95% accuracy.
- Apply First Aid and CPR Certificates, or ability to obtain.
To determine your suitability for this role, you will be assessed on the following Leadership Competencies for Queensland behavioural profiles:
- Leadership Competency Stream – Individual Contributor (leading self)
- Vision: Leads strategically, Stimulates ideas and innovation, Leads change in complex environments, Makes insightful decisions
- Results: Develops and mobilises talent, Builds enduring relationships, Inspires others, Drives accountability and outcomes
- Accountability: Fosters healthy and inclusive workplaces, Pursues continuous growth, Demonstrates sound governance
- Respect
- Integrity
- Trust
- Courage
- Loyalty
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