
Customer Engagement Specialist
7 days ago
This role entails overseeing operational campaign execution that fosters customer engagement and drives business outcomes through targeted, relevant, and timely customer communications.
Key Responsibilities:- Lead the delivery of innovative campaigns from the Customer Marketing Strategy across various channels to provide a seamless omnichannel experience for customers.
- Champion the brand tone of voice through copy and style of communications to maximize our Product, Racing, and Sporting experiences.
- Develop and share comprehensive communication plans for each campaign, including content, creative, timing, and placement strategies.
- Lead the build and optimisation of automated customer journeys within our CRM system based on behavioural triggers and high-value actions.
- Ensure all campaigns are delivering as expected and reaching the right customers, with a focus on regulatory and high-impact campaigns.
- Conduct quality assurance checks on CRM communications campaigns to ensure accuracy, compliance with standards, and regulatory adherence.
Candidates must have experience in CRM systems and preferably in wagering or gaming. A flexible working policy and commitment to responsible gambling practices are also required.
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Community Engagement Specialist for Seniors
4 days ago
Melbourne, Victoria, Australia beBeeSocial Engagement Full time $82,492 - $86,494Job OverviewWe are seeking a highly motivated and empathetic individual to lead our community engagement initiatives for seniors. This is an exciting opportunity to make a positive impact on the lives of older adults by developing and implementing programs that promote social connection, well-being, and inclusivity.
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Customer Engagement Specialist
1 week ago
Melbourne, Victoria, Australia beBeeRetention Full time $100,000Customer Engagement Specialist RoleThe role of the Customer Engagement Specialist is a strategic position, responsible for driving customer engagement and retention through effective relationship management and loyalty initiatives.">The ideal candidate will possess strong communication and interpersonal skills, with the ability to build and maintain strong...
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Customer Engagement Specialist
7 days ago
Melbourne, Victoria, Australia beBeeCustomerEngagement Full time $60,000 - $90,000Job DescriptionWe are seeking a skilled Customer Engagement Specialist to join our team. The ideal candidate will have excellent communication and interpersonal skills, with the ability to build strong relationships with customers and colleagues.The role of a Customer Engagement Specialist is to deliver exceptional customer experiences by meeting customers'...
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Customer Engagement Specialist
1 week ago
Melbourne, Victoria, Australia beBeeCustomerEngagement Full time $40,000 - $60,000Job Title: Customer Engagement SpecialistAs a Customer Engagement Specialist, you will be the primary point of contact for our clients and customers. Your role will involve handling inquiries regarding sales, training bookings, certificates, and other related matters.Responsibilities:You will serve as the first point of contact for customers, clients, and...
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Customer Engagement Specialist
1 week ago
Melbourne, Victoria, Australia beBeeCustomerEngagement Full time $27,600 - $39,600Customer Engagement SpecialistWe are a family-owned business focused on sustainability and minimizing waste. Our stores offer an extensive range of products, including wholefoods, homewares, personal care items, and beauty products.Key Responsibilities:Maintain store appearance and inventory levelsDeliver exceptional customer service and sales...
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Customer Engagement Specialist
6 days ago
Melbourne, Victoria, Australia beBeeCustomerService Full time $63,290 - $112,960Customer Engagement SpecialistThis role involves delivering exceptional customer experiences by providing prompt, informed responses to customer inquiries and requests for information regarding council services.Key Responsibilities:Provision of face-to-face, phone, and online customer service in a diverse organization environmentPrevious contact center...
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Customer Engagement Specialist
7 days ago
Melbourne, Victoria, Australia beBeeCommunication Full time $45,000Customer Engagement SpecialistThis role involves providing excellent customer service, building strong relationships with clients, and ensuring their satisfaction.The ideal candidate will have:Excellent communication skillsAbility to work in a fast-paced environmentStrong problem-solving skillsThe successful applicant will be responsible for:Managing...
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Customer Engagement Specialist
2 weeks ago
Melbourne, Victoria, Australia beBeeRetail Part time $40,000 - $60,000Job Description:An experienced Customer Engagement Specialist will embody the company's desire to provide exceptional customer experiences that drive commercial success. The successful candidate will welcome customers, engage them through intentional interactions, and deepen their understanding of relevant products.Key Responsibilities:Welcome and engage...
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Customer Engagement Specialist
7 days ago
Melbourne, Victoria, Australia beBeeCustomer Full time $60,000 - $75,000Customer Engagement SpecialistWe are seeking passionate individuals to play a critical role in delivering exceptional customer experiences. As the first point of contact, you will provide timely and accurate information across various channels.The ideal candidate will be customer-focused, enthusiastic about making a positive impact, and thrive in fast-paced...
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Airline Customer Engagement Specialist
1 week ago
Melbourne, Victoria, Australia beBeeCustomer Full time $100,075 - $112,725Airline Customer Engagement SpecialistAs a vital member of our organization, we are seeking an experienced and motivated customer engagement specialist to understand their industry sector and build deep relationships with airline customers.Key Responsibilities:Understand customer segment and requirementsBuild strong customer relationshipsRapidly respond to...