Senior Operations Director

1 month ago

Tamworth, New South Wales, Australia Euro Car Parts Limited Full time

**Job Overview**

We are seeking a highly experienced Senior Operations Director to join our team at Euro Car Parts Limited.

As a key member of the Group Operations senior leadership team, this role will lead the warehousing teams to ensure top-tier health and safety, operational excellence, employee engagement, and customer service. The successful candidate will have a strong passion for team development and be able to communicate effectively with stakeholders at all levels.

This is an exciting opportunity to work in a fast-paced, complex logistics environment where you will be responsible for strategically planning, organising, and achieving exceptional customer service performance in both branch and e-commerce operations. You will also provide leadership, development, and direction to the Senior Operations Managers, ensuring all objectives are achieved in alignment with business targets, policies, and company values.

The ideal candidate will have proven experience in a senior leadership role within complex, time-sensitive, and high-service logistics operations. Relevant qualifications in logistics, supply chain management, or a related field would be advantageous.

The salary for this position is estimated to be around £60,000 - £80,000 per annum, depending on experience. This is a challenging yet rewarding role that offers opportunities for career development and growth.

Responsibilities:

  • Strategically plan, organise, and achieve exceptional customer service performance in both branch and e-commerce operations
  • Provide leadership, development, and direction to the Senior Operations Managers
  • Collaborate closely with the Group Resource Planning Manager, Senior Operations Managers, and the Logistics Training Manager to align staffing levels with agreed objectives and budgetary constraints
  • Personally drive the development and implementation of people engagement initiatives, fostering significant improvements in warehouse operations
  • Provide strategic input to the COO, Head of CDC, and other Supply Chain leaders, identifying operational enhancements and site investments, developing business cases, and delivering agreed outcomes
  • Focus on career development for direct reports and the broader team, ensuring clear career pathways, with a strong emphasis on diversity and inclusion within management roles
  • Manage and exceed budgetary targets and have full ownership for your P&L, embedding continuous improvement (CI) methodologies and practices across operations
  • Ensure proactive, transparent, and professional communication with the business and key stakeholders, promoting openness to feedback and improvements

Requirements:

  • Proven experience in a senior leadership role within complex, time-sensitive, and high-service logistics operations
  • Relevant qualifications in logistics, supply chain management, or a related field
  • Strong personal impact, credibility, and gravitas, with the ability to communicate effectively with stakeholders at all levels, from the boardroom to the shop floor
  • Highly numerate and analytical, with strong presentation skills and the ability to convey complex data clearly
  • Strong problem-solving skills, with the ability to simplify and resolve complex challenges
  • Collaborative working style with a history of fostering cross-functional teamwork and achieving successful outcomes
  • Engaging and open-minded, with a willingness to experiment and learn from both successes and failures
  • Intellectually curious, with a persistent approach to identifying and addressing root causes

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