Product Manager
1 week ago
Transforming Last Mile Delivery for Enhanced Customer Experience
">Job DescriptionWe've been trusted to serve communities since 1914 and grown to become a top listed company with over 115,000 team members and a portfolio of iconic brands. At our organization, you'll not only get to make a difference to millions of lives—you'll also get to see your impact.
About the Team
As the way we shop continues to evolve, our Digital team keeps us at the cutting edge. Driven by our innovative, inclusive, and forward-thinking culture, we're constantly looking at ways to create differentiated, omni-channel experiences for our customers and build the next generation of digital retailing.
About the Role
We are seeking an enthusiastic and motivated Associate Product Manager to join the Last Mile Transformation squad, who will help us to deliver the Unified Last Mile program of work. This program involves transforming our home delivery techstack to enable complex ecommerce fulfillment whilst improving the last mile customer experience.
Key Responsibilities:
- Lead the delivery of key workstreams within the Unified Last Mile Transformation Program.
- Shape and define requirements for future Last Mile system functionalities with a strong focus on enabling cost efficiencies and scalability.
- Own and drive product components end-to-end — from identifying problems to delivering solutions across the full product lifecycle.
- Deliver against strategic roadmap milestones, ensuring alignment with business OKRs and broader program goals.
- Take analytical ownership to uncover insights, guide decision-making, and inform continuous improvement.
- Champion best-in-class product practices including visioning, design thinking, journey mapping, and stakeholder engagement.
- Partner with technical teams to translate product requirements into detailed technical specifications.
- Communicate initiative progress and updates clearly and consistently to stakeholders across the business.
What's in it for You?
- Flexible Working Options: We know that work is only one part of your life, so we actively encourage a positive work-life balance and provide hybrid working options to help you achieve it.
- Office Perks: Take advantage of our gym facility and fitness classes, free parking, BBQ area, mini-supermarket, fooderie hub where you can sample new products before they hit the shelves, school holiday program and so much more when you come in.
- Discounts: Eligible team members receive a discount on all supermarket and liquor online and in-store purchases.
- Reward Through Recognition: Give and receive recognition linked to our values through our digital recognition platform. You can accumulate points to redeem for exciting gifts and electronic gift cards from a range of retailers.
- Opportunities for Learning and Development: No matter where you start within our diverse business, you'll have experiences, exposure, and education to satisfy you.
- Paid Parental Leave: We understand how important your life outside work is and offer permanent team members paid parental leave to support you in balancing work and family.
- Investment in Your Future: Our annual team member share plan offers allow eligible team members to make regular pre-tax salary sacrifice deductions to purchase shares.
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