Logistics Account Manager

7 days ago


Melbourne, Victoria, Australia DHL Supply Chain Full time
About the Role

We are seeking a highly skilled and experienced Logistics Account Manager to join our team at DHL Supply Chain. As a key member of our operations team, you will be responsible for building and maintaining strong relationships with our customers, driving business growth, and ensuring seamless logistics operations.

Key Responsibilities
  • Customer Partnership: Develop and maintain strong relationships with our customers, understanding their needs and expectations, and working closely with them to achieve their business objectives.
  • Business Development: Identify opportunities for growth and develop strategies to increase revenue and market share.
  • Logistics Operations: Oversee the planning, execution, and monitoring of logistics operations to ensure timely and cost-effective delivery of goods.
  • Contract Management: Negotiate and manage contracts with customers to ensure mutually beneficial agreements.
  • Performance Management: Monitor and analyze key performance indicators (KPIs) to ensure operational efficiency and effectiveness.
Requirements
  • Experience: Proven track record of performance in a logistics, 3PL or 4PL environment, with experience in account management and business development.
  • Skills: Excellent communication and negotiation skills, with the ability to build strong relationships with customers and stakeholders. Intermediate to advanced MS Office skills, including Excel and PowerPoint, and exposure to warehouse management systems.
  • Qualifications: Bachelor's degree in a relevant field, such as logistics, business administration, or supply chain management.
About DHL Supply Chain

DHL Supply Chain is a leading provider of logistics and supply chain solutions, with a strong commitment to customer satisfaction and operational excellence. We offer a dynamic and supportive work environment, with opportunities for professional growth and development.



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