Customer Success Leader for ANZ Identity Solutions
1 week ago
As a seasoned Customer Success Leader, you will be responsible for driving the success of our ANZ customers in their identity journey. With a strong focus on strategic problem-solving and thought leadership, you will lead a team of experienced Customer Success Managers (CSMs) to deliver exceptional customer experiences.
Key Responsibilities- Develop and execute strategic plans to drive customer retention and growth across the ANZ region.
- Lead a high-performing team of CSMs, providing coaching, mentoring, and guidance to ensure they have the skills and knowledge required to succeed.
- Collaborate with cross-functional teams, including Sales, TAMs, Renewals, Professional Services, Support, Engineering, and partner teams, to ensure seamless customer interactions.
- A minimum of 10 years of experience in a similar role, with a proven track record of driving customer success and growth.
- Excellent communication and interpersonal skills, with the ability to build strong relationships with customers, partners, and internal stakeholders.
- Demonstrated expertise in Identity and Access Management (IAM) and Security, with a strong understanding of Okta's products and services.
- Ability to analyze data insights and develop actionable strategies to drive customer engagement and loyalty.
- An estimated salary of $160,000 - $220,000 per annum, depending on experience.
- A comprehensive benefits package, including health insurance, retirement plan, and paid time off.
- The opportunity to work with a leading technology company, driving innovation and making a real impact in the industry.
Okta, Inc. is a fast-growing technology company that provides identity and access management solutions to businesses worldwide. We're committed to empowering individuals and organizations to securely use any technology, anywhere, on any device or app.
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Sydney, New South Wales, Australia Okta, Inc. Full timeOverviewOkta, Inc. is seeking an experienced Customer Success Leader to drive the success of our ANZ customers in their Identity journey.Job DescriptionWe are looking for a strategic thinker who can lead and develop a high-performing team of Customer Success Managers (CSMs) to deliver exceptional customer experiences and drive business growth. As a Customer...
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