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Automotive Service Advisor
2 weeks ago
We are seeking a dedicated and passionate professional to provide excellent customer service face-to-face, build and maintain positive relationships with customers and team members.
The role entails communicating effectively with customers and internal teams, handling customer concerns and complaints in a timely manner, offering accurate estimates for additional work or repairs, promoting positive outcomes in objection handling, and participating in ongoing training and development.
Key responsibilities include:
- Providing exceptional customer service and support
- Building and maintaining strong relationships with customers and team members
- Communicating effectively with customers and internal teams
- Handling customer concerns and complaints in a professional manner
- Offering accurate estimates for additional work or repairs
- Promoting positive outcomes in objection handling
This is an excellent opportunity for individuals who value customer satisfaction and enjoy working in a fast-paced environment.
As a Service Advisor, you will have the opportunity to develop your skills and knowledge in customer service, communication, and conflict resolution. You will also be part of a dynamic team that values teamwork and collaboration.
We offer a competitive compensation package and opportunities for career growth and development.
