
Automotive Service Advisor
2 days ago
Join Our Team at Mercedes-Benz Gold Coast as a Service Advisor
Are you passionate about delivering exceptional customer service? Mercedes-Benz Gold Coast is looking for a dedicated Service Advisor to be the friendly face at our front service desk, ensuring our guests receive outstanding care.
As the Service Advisor, you will serve as the vital link between our valued customers and the workshop team. Your role involves coordinating service activities, managing appointments, and ensuring a smooth, efficient operation within our service department.
Key Responsibilities:
- Schedule and confirm appointments with clients
- Prepare and update job cards
- Contact guests the evening before their service to confirm details and scope of work
- Maintain accurate records of customer and vehicle information
- Greet guests professionally and warmly
- Inspect vehicles alongside clients to assess condition and identify concerns
- Book vehicles in, diagnose issues, and log service requests for workshop review
- Communicate clearly and consistently with customers throughout the service process
- Ensure all dealership and manufacturer policies are followed
- Coordinate repair and maintenance services with clients and obtain necessary approvals
Desired Qualifications and Experience:
- Strong product knowledge of Mercedes-Benz vehicles
- Previous experience as a Service Advisor or qualified technician
- Excellent presentation and professional demeanour
- Exceptional customer service and communication skills
- Eagerness to learn and grow within the role
- Goal-oriented with a focus on achieving individual and team KPIs
If you're interested in joining our prestigious Mercedes-Benz Gold Coast team, please click the 'Apply Now' button below.
We appreciate all applications; however, only shortlisted candidates will be contacted for an interview. Thank you for your interest
-
Service Advisor
1 week ago
Gold Coast, Queensland, Australia Lexus of Brisbane Full time $60,000 - $80,000 per yearIf you have a passion for the automotive industry and are 100% Customer-focused, we want to hear from youWe have an immediate opportunity for a Service Advisor at our Southport Service Centre who will work with our Service Team to:Deliver an outstanding, high level customer experienceLiaise with customers from initial bookings through to post service...
-
Automotive Parts Interpreter
4 weeks ago
Gold Coast, Queensland, Australia ZEDER Corporation Full timeAutomotive Parts Interpreter / Service AdvisorJoin to apply for the Automotive Parts Interpreter / Service Advisor role at ZEDER CorporationBe the Face of Our Brand Are you a confident and friendly individual who thrives in a fast-paced, customer-facing environment? Fulcrum Suspensions is looking for a reliable Automotive Parts Interpreter / Service Advisor...
-
service advisorcoast nissan
4 weeks ago
Gold Coast, Queensland, Australia Cardinale Automotive Group Full timeService AdvisorCardinale Automotive Group is a world-class organization of happy employees. Relationships are the foundation of our success. With every vehicle sold, every automobile serviced, every customer interaction and every new hire brought onboard – we strive to create outstanding and long-lasting relationships. This means listening, caring and...
-
service advisorcoast nissan
4 weeks ago
Gold Coast, Queensland, Australia Cardinale Automotive Group Full timeService AdvisorCardinale Automotive Group is a world-class organization of happy employees. Relationships are the foundation of our success. With every vehicle sold, every automobile serviced, every customer interaction and every new hire brought onboard – we strive to create outstanding and long-lasting relationships. This means listening, caring and...
-
Gold Coast, Queensland, Australia Gold Coast Car Electrics & Mechanical Full time $60,000 - $80,000 per yearAbout the RoleWe've recently relocated into one of the largest Automotive Hubs in Ashmore, and we're seeking a highly organised and customer-focused Receptionist / Service Advisor / Administrator to join our team at Gold Coast Car Electrics & Mechanical (GCCEM).This is a full-time position based at our Gold Coast workshop, where you'll play an integral role...
-
Service Advisor/Parts Interpreter
1 week ago
Gold Coast, Queensland, Australia STARRLING GROUP PTY LTD Full time $60,000 - $80,000 per yearThe RoleAs a Service Advisor / Parts Interpreter at Progressive Diesel Maintenance, you'll be the vital connection between our customers and our expert technicians. Based in Arundel, QLD 4214, this full-time role is all about delivering top-tier customer service and technical support in a fast-paced, dynamic workshop environment. Key ResponsibilitiesGreet...
-
service advisor/mechanic
1 week ago
Gold Coast, Queensland, Australia Palm Beach Motors Full time $60,000 - $80,000 per yearAre you passionate about the automotive industry and thrive in a fast-paced, customer-focused environment? We're looking for a Service Advisor who not only understands the mechanical side of vehicles but also excels in communication, organization, and customer service.We're seeking a proactive and mechanically knowledgeable individual — ideally someone...
-
ev nissan techniciancoast nissan
4 weeks ago
Gold Coast, Queensland, Australia Cardinale Automotive Group Full timeCardinale Automotive Group is a world-class organization of happy employees. Relationships are the foundation of our success. With every vehicle sold, every automobile serviced, every customer interaction and every new hire brought onboard – we strive to create outstanding and long-lasting relationships. This means listening, caring, and understanding....
-
Automotive Detailer
3 weeks ago
Gold Coast, Queensland, Australia Gold Coast Collision Centre Full timeAutomotive detailer required for busy Burleigh heads collision repair business.Daily duties of this role include detailing vehicles, general cleaning and other duties as required within the workshop.The successful applicant need not have any previous experience but should have a passion for the automotive industry and a willingness to learn on the job.You...
-
Automotive Detailer
1 week ago
Gold Coast, Queensland, Australia GOLD COAST COLLISION CENTRE PTY LTD Full time $40,000 - $60,000 per yearAutomotive detailer required for busy Burleigh heads collision repair business.Daily duties of this role include detailing vehicles, general cleaning and other duties as required within the workshop.The successfulapplicant need not have any previous experience but should have a passion for the automotive industry and a willingness to learn on the job.You...