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Customer Service Associate
1 month ago
About Sheridan
Sheridan is a leading Australian home textile brand, offering a range of beautiful and comfortable products for every room in the home. As a part of Hanes Brands Australasia, we pride ourselves on our supportive and inclusive culture, as well as our commitment to creating good impact on our community and planet.
Estimated Salary: AU$22-25 per hour (dependent on experience)
About the Role
We are seeking an enthusiastic Part-Time Sales Assistant to join our team at the Sheridan Bendigo Outlet. This is a part-time role, rostered at 6 hours/week across Wednesday and Sunday.
Main Responsibilities:
- Provide exceptional customer service through meaningful interactions with our Sheridan customers
- Selling of premium products with the ability to highlight features, benefits, and care instructions
- Ensuring all stock is merchandised and presented to a high standard
- Processing and replenishing stock according to company standards
- Achieving sales and KPIs through consultation, service, visuals, and brand inspiration
Benefits:
- Receive up to 50% discount off Hanes Brands, including Sheridan, Bonds, Bras N Things & Champion and exclusive 30% discounts for your family & friends.
- Take care of physical and mental health with our free skin checks, discounted health insurance cover, and Employee Assistance Program (EAP) + access to our Health & Well-being app with perks like gym, fitness, and nutrition discounts.
- Our staff referral program rewards you for helping us place our retail management and support centre roles, with a cash bonus
- We offer Study Assistance to further your education in your current role/career with Hanes
Career Pathways:
Sheridan offers a supportive and inclusive culture, as well as career pathways spanning across retail, management, and our two support centres located in Melbourne and Sydney. With opportunities for growth and development, you can expand your career by growing internally within or across our different brands.
Diversity & Inclusion:
We believe that everyone should have equal access to opportunities – including education, healthcare, and employment. We provide flexible working hours and work adjustments to support employees with disability, illness, or injury. For more information, contact accessibility@hanes.com
