Implementation Project Manager

7 days ago


Newcastle, New South Wales, Australia Avetta Full time
Job Summary

Avetta is seeking an experienced Implementation Project Manager to join our team. As a key representative of our relationship with clients, you will be responsible for managing the implementation project from start to finish. You will be an expert on the Avetta platform and an efficient and effective project manager.

Key Responsibilities
  • Project Management: Manage the end-to-end implementation for new clients and existing client expansions.
  • Client Onboarding: Drive and lead the client kick-off meeting, ensure client configuration and business requirements documents are accurate and complete, and conduct user-acceptance testing.
  • Project Planning: Define, set, manage, and meet project plan goals, including project timelines, contractor onboarding, and client engagement.
  • Process Improvement: Continuously analyze and improve new and existing client implementation processes and procedures.
  • Subject Matter Expert: Serve as a subject matter expert regarding implementation processes, workflows, timelines, and best practices.
  • Communication: Present and implement best practice workflows to clients, respond to client needs, and communicate with internal and external stakeholders.
  • Resource Management: Identify, engage, and manage necessary resources, including personnel and fiduciary.
Requirements
  • Education: Prefer a bachelor's degree in a technical-related field of study.
  • Certification: Project Management Professional or similar certification preferred.
  • Experience: Must have 3+ years of project management experience within software/SaaS industries, with experience in MS Project, Jira, or equivalent project management software.


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