Customer Service and Reception Support Specialist
2 weeks ago
Job Summary: We are seeking a highly skilled and dedicated individual to fill the position of Administration and Reception Support.
About the Role: As a key member of our team, you will be responsible for managing and responding to enquiries related to our services. You will provide accurate information, guidance, and support to people seeking access to our services, ensuring their needs are addressed effectively and empathetically.
Key Responsibilities:
• Manage and respond to enquiries related to our services
• Provide accurate information, guidance, and support to people seeking access to our services
• Ensure a welcoming reception area while managing mail, meeting rooms, clerical tasks, and office supplies
• Handle inquiries professionally, providing accurate information and directing them to the appropriate departments
• Maintain a confidential database of inquiries and prepare reports on trends and client needs
Requirements:
• Previous experience working in reception, customer service, or a similar role
• Proficient in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook)
• Strong interpersonal and communication skills
• Ability to handle multiple activities and prioritise tasks
• High level of organisational skills and attention to detail
Benefits:
• Join a values-oriented Human Rights Organisation committed to providing services that support individuals with disability to lead everyday lives of their choice
• Enjoy onsite parking and other benefits
• Access to Not-for-Profit Salary Packaging
-
Administrative Support Specialist
3 hours ago
Lilydale, Australia Melba Support Services Full timeThis role is an excellent opportunity to join Melba Support Services, a human-rights, values-based organisation committed to supporting individuals with disability to lead everyday lives of their choice.We are seeking an experienced Administrative Support Specialist to provide high-quality support in managing enquiries related to services offered by our...
-
Lilydale, Australia Melba Support Services Full timeAt Melba Support Services, we are seeking a highly skilled and empathetic individual to join our team as an Enquiry, Administration and Reception Support Specialist.This role involves managing and responding to enquiries related to our services, providing accurate information, guidance and support to people seeking access to our services.The successful...
-
Customer Service Support Professional
2 days ago
Lilydale, Australia Melba Support Services Full timeAt Melba Support Services, we are seeking a highly motivated and experienced Customer Service Support Professional to join our team.As a key member of our front-line staff, you will be responsible for managing and responding to enquiries related to services offered by our organisation. This involves providing accurate information, guidance, and support to...
-
Enquiry, Administration and Reception Lead
3 weeks ago
Lilydale, Australia Melba Support Services Full timeEnquiry, Administration and Reception Lead• Permanent Full-Time • Lilydale, VIC – and other locations around Victoria as required by Melba• Salary on offer + Not-for-Profit Salary Packaging• Join a values-oriented Human Rights Organisation The primary purpose of this position is to oversee the...
-
Enquiry, Administration and Reception Lead
3 weeks ago
Lilydale, Australia Melba Support Services Full timeDescriptionEnquiry, Administration and Reception Lead• Permanent Full-Time • Lilydale, VIC – and other locations around Victoria as required by Melba• Salary on offer + Not-for-Profit Salary Packaging• Join a values-oriented Human Rights Organisation The primary purpose of this position is to oversee...
-
Enquiry and Administration Support Specialist
3 weeks ago
Lilydale, Australia Melba Support Services Full timeJob SummaryMelba Support Services is seeking a highly skilled and dedicated individual to fill the role of Enquiry and Administration Support Specialist. This position is responsible for managing and responding to enquiries related to services offered by Melba Support Services.Key ResponsibilitiesProvide accurate information, guidance and support to people...
-
Support Services Coordinator
3 weeks ago
Lilydale, Australia Melba Support Services Full timeJob SummaryMelba Support Services is seeking a highly skilled and motivated individual to fill the role of Support Services Coordinator. This position is responsible for managing and responding to enquiries related to services offered by Melba Support Services.Key ResponsibilitiesProvide accurate information, guidance and support to people seeking access to...
-
Support Specialist
2 days ago
Lilydale, Australia Melba Support Services Full timeAbout the RoleWe are seeking a Support Specialist to join our team at Melba Support Services.Key ResponsibilitiesManage and respond to enquiries related to services offered by Melba Support Services, providing accurate information and guidance to people seeking access to services.Ensure that the needs of prospective people supported and their representatives...
-
Enquiry Support Assistant
3 weeks ago
Lilydale, Australia Melba Support Services Full timeAt Melba Support Services, we are seeking a highly skilled and dedicated individual to fill the role of Enquiry Support Assistant. This position is responsible for managing and responding to enquiries related to services offered by our organisation.The successful candidate will be responsible for providing accurate information, guidance and support to people...
-
Lilydale, Australia Melba Support Services Full timeAt Melba Support Services, we are committed to empowering individuals with the support they need to thrive. We are seeking an experienced Customer Service and Administration Support Professional to join our team in Lilydale, Victoria.This part-time fixed-term role will provide 24 hours of work per week, spread across Tuesday, Wednesday, and Thursday. The...
-
Enquiry Support Liaison
5 days ago
Lilydale, Australia Melba Support Services Full time**Enquiry Support Liaison**This role involves providing accurate information, guidance, and support to individuals seeking access to services offered by Melba Support Services. Key responsibilities include managing and responding to enquiries, ensuring needs are addressed effectively and empathetically.**Key Accountabilities**• Manage and respond to...
-
Veterinary Customer Service Representative
1 month ago
Lilydale, Australia Seven Animal Health Full timeVeterinary Customer Service Representative OpportunityWe are seeking a highly skilled and enthusiastic Customer Service Representative to join our team at Seven Animal Health in Lilydale, VIC.About the RoleThis is an exciting opportunity to work in a dynamic and supportive environment, providing exceptional customer service to our clients and their pets. As...
-
Customer Service Representative
3 weeks ago
Lilydale, Australia Melba Support Services Full timeJob SummaryAt Melba Support Services, we are seeking a highly skilled and empathetic individual to join our team as a Customer Service Representative. This role involves managing and responding to enquiries related to our services, providing accurate information, guidance and support to people seeking access to our services.Key ResponsibilitiesManage and...
-
Enquiry and Administration Support Specialist
3 weeks ago
Lilydale, Australia Melba Support Services Full timeJob SummaryAt Melba Support Services, we are seeking a skilled Enquiry and Administration Support Specialist to join our team. This role is responsible for managing and responding to enquiries related to our services, providing accurate information, guidance and support to people seeking access to our services.Key ResponsibilitiesManage and respond to...
-
Field Service Specialist
1 month ago
Lilydale, Australia HITACHI ENERGY AUSTRALIA PTY LTD Full timeJob Title: Field Service SpecialistAt HITACHI ENERGY AUSTRALIA PTY LTD, we are seeking a highly skilled Field Service Specialist to join our team. As a Field Service Specialist, you will be responsible for the implementation of Battery Energy Storage Systems services, including maintenance procedures, work instructions, and coordination with engineering,...
-
Administrative Support Professional
6 days ago
Lilydale, Australia Melba Support Services Full timeAt Melba Support Services, we have an exciting opportunity for an Administrative Support Professional to join our team. This part-time fixed-term contract until the end of March 2025 will see you working on site in Lilydale, Victoria.As an Administrative Support Professional, you will play a key role in managing and responding to enquiries related to our...
-
Disability Support Professional
1 month ago
Lilydale, Australia Melba Support Services Full timeAbout Melba Support ServicesMelba Support Services is a well-established, values-based not-for-profit organisation providing disability support services for close to 50 years. Our services include accommodation, participation and learning, respite care, and employment, volunteering, and skill-building opportunities.Our Workplace CultureWe create an...
-
Customer Service Representative
5 days ago
Lilydale, Australia Repco Full timeIn a fast-paced and dynamic environment, our Customer Service and Sales Representatives play a vital role in delivering exceptional customer experiences and driving sales growth.Key ResponsibilitiesProvide genuine service, creating lasting impressions and moments that matter for our customersUtilize superstar selling skills to contribute to the sales...
-
Disability Support Professional
1 month ago
Lilydale, Australia Melba Support Services Full timeAbout Melba Support ServicesMelba Support Services is a well-established, values-based, not-for-profit organisation providing disability support services for close to 50 years. Our mission is to empower individuals with disabilities to live fulfilling lives, and we're committed to delivering high-quality support that promotes independence, dignity, and...
-
Disability Support Professional
3 weeks ago
Lilydale, Australia Melba Support Services Full timeAbout the Role:We are seeking a Support Worker to provide assistance to individuals with disabilities in various locations. The successful candidate will be responsible for implementing support plans, assisting with daily living tasks, and promoting personal choice and control.Responsibilities:Implement support plans based on the individual's needs,...