Veterinary Customer Service Representative

1 month ago


Lilydale, Australia Seven Animal Health Full time
Veterinary Customer Service Representative Opportunity

We are seeking a highly skilled and enthusiastic Customer Service Representative to join our team at Seven Animal Health in Lilydale, VIC.

About the Role

This is an exciting opportunity to work in a dynamic and supportive environment, providing exceptional customer service to our clients and their pets. As a Veterinary Customer Service Representative, you will be the first point of contact for our clients, providing a warm and welcoming experience.

Key Responsibilities

  • Provide exceptional customer service to clients and their pets
  • Manage front desk operations, including reception, administration, and data entry
  • Assist with equipment maintenance and cleanliness
  • Support veterinary nurses and veterinarians in their daily work
  • Develop and maintain product knowledge to provide recommendations to clients
  • Work collaboratively with the team to achieve excellent customer service and client satisfaction

What We Offer

  • Above award competitive remuneration, commensurate with experience and level of qualification
  • A supportive and friendly team environment
  • Personal and professional development opportunities, including training and development
  • Career progression and support working in our clinic family

Requirements

  • Customer service and reception/administrative experience, including data entry
  • Good prioritization skills, punctuality, and exceptional interpersonal and communication skills
  • Ability to work in a busy environment, with high resilience and empathy
  • Veterinary/animal related customer service experience, or a special interest in the animal care industry

How to Apply

Please contact Ashley Nichol at Seven Animal Health for further information.



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