Veterinary Customer Service Representative
1 month ago
We are seeking a highly skilled and enthusiastic Customer Service Representative to join our team at Seven Animal Health in Lilydale, VIC.
About the Role
This is an exciting opportunity to work in a dynamic and supportive environment, providing exceptional customer service to our clients and their pets. As a Veterinary Customer Service Representative, you will be the first point of contact for our clients, providing a warm and welcoming experience.
Key Responsibilities
- Provide exceptional customer service to clients and their pets
- Manage front desk operations, including reception, administration, and data entry
- Assist with equipment maintenance and cleanliness
- Support veterinary nurses and veterinarians in their daily work
- Develop and maintain product knowledge to provide recommendations to clients
- Work collaboratively with the team to achieve excellent customer service and client satisfaction
What We Offer
- Above award competitive remuneration, commensurate with experience and level of qualification
- A supportive and friendly team environment
- Personal and professional development opportunities, including training and development
- Career progression and support working in our clinic family
Requirements
- Customer service and reception/administrative experience, including data entry
- Good prioritization skills, punctuality, and exceptional interpersonal and communication skills
- Ability to work in a busy environment, with high resilience and empathy
- Veterinary/animal related customer service experience, or a special interest in the animal care industry
How to Apply
Please contact Ashley Nichol at Seven Animal Health for further information.
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