Support Services Coordinator

3 weeks ago


Lilydale, Australia Melba Support Services Full time

Job Summary

Melba Support Services is seeking a highly skilled and motivated individual to fill the role of Support Services Coordinator. This position is responsible for managing and responding to enquiries related to services offered by Melba Support Services.

Key Responsibilities

  • Provide accurate information, guidance and support to people seeking access to services, including prospective people supported and their representatives.
  • Ensure their needs are addressed effectively and empathetically.
  • Manage and respond to enquiries in a professional and timely manner.
  • Collaborate with departments for accurate information, participate in training, and coordinate maintenance efforts.

Requirements

  • Previous experience working in reception, customer service or a similar role.
  • Proficient in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook).
  • Strong interpersonal and communication skills.
  • Ability to handle multiple activities and prioritise tasks.
  • High level of organisational skills and attention to detail.

Benefits

  • Join a human-rights, values-based, not-for-profit community organisation committed to providing services that support individuals with disability to lead everyday lives of their choice.
  • Enjoy onsite parking and other benefits.
  • Access to Not-for-Profit Salary Packaging.


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