Senior Customer Credit and Risk Analyst

1 day ago


Perth, Western Australia Paul Davis Restoration of Greenville and Spartanburg Full time
Job Title: Senior Customer Credit and Risk Specialist

We are seeking a highly skilled Senior Customer Credit and Risk Specialist to join our team in Perth. As a key member of our Customer Team, you will be responsible for identifying and implementing credit, collection, and Life Support process improvement opportunities.

Key Responsibilities:
  • Develop and implement credit risk management strategies to minimize exposure and potential losses.
  • Deliver improved performance reporting data insights to identify trends, risks, and opportunities for improvement in credit, collections, and Life Support pathways and services.
  • Collaborate with stakeholders across third-party partners, Vulnerable Customer, Residential, and Customer Operations and Finance Business Unit to drive continuous improvement.
  • Consolidate data and insights for broader stakeholder reporting on services, including supporting the wider Vulnerable Customer Program team with insights and opportunities for future programs.
Requirements:
  • Degree qualification in business, accounting, commerce, or risk management.
  • Minimum of 5 years credit and collections experience, with at least 2 years in a senior capacity.
  • Extensive experience reporting on developing and implementing continuous improvement opportunities and reporting on credit and collection program success and progress.
  • Project management skills and implementation of technical solutions.
  • Excellent communication skills to deliver insights and reporting across a broad range of stakeholders.
What We Offer:
  • Professional Development Opportunities
  • Purchased Annual Leave
  • Best practice parental leave

We are committed to creating a greener future and providing an exceptional place to work where our people experience a sense of belonging and have opportunities to learn and grow. We value diversity and inclusion and are proud to be recognized as an inclusive employer by the Diversity Council of Australia.



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