Senior Underwriter

4 days ago

Brisbane, Queensland, Australia Tal Services Limited Full time
About the Role

We are seeking a highly skilled and experienced Senior Underwriter to join our team at TAL Services Limited. As a Senior Underwriter, you will play a critical role in maintaining our risk philosophy and profitability through excellent underwriting standards and building relationships with our allocated TAL Advisers.

Key Responsibilities
  • Underwriting Excellence: Provide high-quality underwriting services in line with our Underwriting Philosophy and Practices to maintain a profitable risk portfolio.
  • Application Assessment: Assess new applications within agreed timeframes and service standards.
  • Tele-Underwriting: Complete tele-underwriting where appropriate or required.
  • Case Management: Decline or defer cases when appropriate and following internal procedures.
  • Case Referral: Refer cases through appropriate channels when required.
  • Underwriting Notes: Maintain accurate and thorough underwriting notes when required.
  • Claim Referral: Assist with claim referrals within agreed service standards and timeframes.
  • Customer Engagement: Communicate openly to engage customers, peers, and partners using a variety of communication strategies.
  • Business Acumen: Demonstrate a strong business acumen, with a sound knowledge of current policies and procedures and how to apply them.
  • Decision Making: Make informed and timely decisions when appropriate, weighing up risks and outcomes using sound risk awareness and management practices.
Requirements
  • Experience: Over 5 years underwriting experience gained in an environment requiring development of new and innovative approaches.
  • Certification: Certificate IV in Life Insurance or equivalent.
  • Skills: Strong medical and underwriting skills and qualifications, tertiary qualification in Business, Finance, Economics, or related discipline, in-depth knowledge of life insurance underwriting philosophies, approaches, and technologies, excellent knowledge of trends in life insurance, underwriting, and innovation, strong medical, financial, and systems knowledge, commercially astute, and a strong customer focus.
  • Soft Skills: Excellent communication, negotiation, and relationship management skills, ability to work autonomously and plan own work with high attention to detail, provide support, training, and assistance in answering more technical and complex questions for less experienced underwriters in the team, offer input, suggestions, and decisions as required, participate in special projects by providing technical input as and when required, professional development – attend and actively participate in training opportunities, both internal and external, conduct file reviews of those less experienced underwriters, good working knowledge of professional standards and codes, previous underwriting authority limits, ability to work autonomously.
About Us

TAL Services Limited is a leading provider of life insurance and superannuation products. We are committed to fostering an inclusive and equitable culture for all our people. We encourage Aboriginal and Torres Strait Islander people, individuals from all backgrounds, including those with caring responsibilities, people living with disability, and individuals from the CALD and LGBTQI+ communities to apply.

We are proud to be a member of Diversity Council Australia and the Australian Network on Disability. For information on our reconciliation journey, take a look at our Innovate Reconciliation Action Plan.

We acknowledge the Traditional Custodians of the Land in which our Head Office is based, the land of the Gadigal people of the Eora Nation, and recognise their deep connections to the land, sea, and culture.

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