Outpatient Clerk

3 weeks ago

Sydney, New South Wales, Australia NSW Health Full time

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Employment Type: Permanent Full Time

Position Classification: Administration Officer Level 2

Remuneration: 64046.06 - 66170.25

Hours Per Week: 38

Requisition ID: REQ596157

Application Close: Sunday, 31 August 2025

Outpatient Clerk - Administration Officer Level 2 - Sydney Hospital and Sydney Eye Hospital

The Role

The vision for South Eastern Sydney Local Health District (SESLHD) is 'exceptional care, healthier lives'. SESLHD is committed to enabling our community to be healthy and well, and to providing the best possible compassionate care when people need it.

To provide effective and efficient service to patients and clients attending all outpatient clinics and to provide support to clinical teams working in these areas.

Carrying out all administrative duties associated with outpatient clinics, including making appointments, general reception duties, medical record management, patient billing and accurate data entry for all patient transactions using the Hospital's PAS and Scheduling systems.

Where You'll be Working

Sydney Hospital and Sydney Eye Hospital is steeped in history, with a legacy of nursing and medical firsts to its credit and has paved the way in many clinical areas - both nationally and internationally.

Sydney Hospital is Australia's first hospital and dates from the arrival of the First Fleet in 1788.

Today, Sydney Hospital and Sydney Eye Hospitals' state of the art facilities and professional staff provide a unique blend of general and specialist medical services for the public and community, including a 24 hour emergency services, general medicine including close observation unit, perioperative services, specialist hand and eye surgery. The Hospital is in the heart of the Central Business District in Sydney.

  • Directly across the road from Martin Place and St James Station
  • Walking distance to various Bus stops
  • The Light rail is a walking distance on George Street and the metro station
  • Walking distance to Ferry terminal at Circular Quay
  • For staff who drive to work, subsidised parking is available on site

Benefits
  • A workplace culture with a foundation that promotes person centred care approaches and staff wellbing
  • Orientation and supported transition into your new role
  • Targeted clinical stream education programs affiliated with university partners
  • Development pathways that are aimed at career progression
  • Up to 12 allocated days off each year (for full-time employees) in addition to annual leave
  • Salary Packaging options that reduce your taxable income and increase your take-home pay Up to $9K for living expenses and $2.6K meal & entertainment & Novated Leasing
  • Corporate health and fitness program, discounted gym memberships with a Fitness Passport
  • Employee Assistance Program (EAP) for employees and family members
  • Discounted Private Health Insurance

For more information on careers and benefits of working for SESLHD, visit our page

Selection Criteria

To be considered for this position, please ensure you address the below questions as thoroughly as possible.
  • Proven track record of delivering exceptional customer service and achieving high levels of customer satisfaction across a diverse clientele
  • High level interpersonal, written and verbal communication skills with demonstrated computer literacy and the ability to respond to a range of enquiries to determine the appropriate response in a complex work environment.
  • Effective time management skills with the ability to perform a wide range of administrative tasks, demonstrating initiative to think on your feet and problem solve in a demanding work environment

Need more information?
  • Click here for the Position Description and SESLHD Expected Standards
  • Find out more about applying for this position

For role related queries or questions contact Sita Pokharel on Sita.Pokharel@health.nsw.gov.au

Our CORE Values are Collaboration, Openness, Respect and Empowerment and have been created by employees for employees and help define how we work and to inspire positive interactions in the workplace.

We embrace diversity as our strength and are committed to maintaining an inclusive and collaborative work environment. Our workplaces are welcoming and safe for all our employees, irrespective of their unique characteristic including age, ethnicity, cultural or spiritual background, gender identity, disability, education and social-economic status. Read about our Diversity, Inclusion and Belonging Strategy for more information.

Reasonable Adjustments

NSW Health recognises everyone is unique, and that you may require some adjustments to ensure you have the best opportunity to apply. If we can make some adjustments to the NSW Health recruitment/interview process, then please email SESLHD-Recruitment-POWH-SSEH@health.nsw.gov.au and let us know.

Adjustments may include but are not limited to, physical requirements, interview setups and specific interview availability times where required.

Information For Applicants
  • An eligibility list may be created for future vacancies
  • Employment of a temporary visa holder may only occur if no suitable permanent resident or citizen of Australia has been identified for this position following suitable labour market testing.
  • Applicants will be assessed against the essential requirements and selection criteria contained within the position description
  • Recommended applicants will be reviewed for compliance with NSW Health policy directive Occupational Assessment, Screening and Vaccination against Specific Diseases for all positions prior to offer
  • SESLHD is committed to creating a workplace that reflects the diversity of our community. This will help ensure our employees, our patients and their carers, feel supported. We invite candidates of all ages, genders, sexual orientation, cultural background, people with disability, neurodiverse individuals, and Indigenous Australians to apply. We do have an Aboriginal Employment Consultant that can also provide support (SESLHD-AboriginalWorkforce@health.nsw.gov.au) and for additional information please visit our Stepping Up Website
Seniority level
  • Seniority levelEntry level
Employment type
  • Employment typeFull-time
Job function
  • Job functionHealth Care Provider
  • IndustriesHospitals and Health Care

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