Senior Travel Industry Professional

2 weeks ago

Sydney, New South Wales, Australia Flight Centre Travel Group Full time

Welcome to the world of travel where your passion for exploration meets customer satisfaction. As a Senior Travel Consultant at Flight Centre, you will have the opportunity to open up the world for our customers and make their travel dreams a reality.

About Us

We are a leading travel company with a rich history of delivering unforgettable experiences to our customers. Our culture is built on warmth, welcome, and rewards for those who push boundaries and strive for excellence.

Compensation

You can expect a base wage plus uncapped incentives payment structure, with average earnings for a Senior Travel Consultant in their first 12 months reaching $60k plus super and penalties. This means you'll be rewarded for your hard work and dedication.

Job Description

Your primary role will be to build dream itineraries for our customers, create lasting memories they'll share for years to come, and share your travel knowledge to make perfect recommendations. You'll also be responsible for rolling out the red carpet for our customers, creating a space where they feel welcomed and valued through active listening, mutual respect, and a positive attitude.

Key Skills and Qualifications
  • You're a people person with excellent communication skills, able to build strong relationships with customers and colleagues alike.
  • You have a keen eye for detail, ensuring that every itinerary is meticulously planned and executed.
  • You're a problem solver, able to think on your feet and provide creative solutions to complex travel-related issues.
  • You have a Certificate 3 & 4 in Travel & Tourism, or equivalent experience in the industry.
Benefits
  • You'll enjoy a competitive salary, plus uncapped incentives based on your performance.
  • You'll have access to industry travel discounts and qualify for sponsored 'Familiarisation Trips' to explore new destinations and products around the world.
  • You'll receive training and development opportunities to help you grow in your career.
  • You'll be part of a dynamic and supportive team, working together to deliver exceptional customer experiences.

This is an exciting opportunity to join a global organisation with a bright future ahead. If you're passionate about travel, customer service, and teamwork, we'd love to hear from you.

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