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Business Customer Advocate

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Brisbane, Queensland, Australia beBeeBusiness Full time $81,000 - $109,000

Customer Service Specialist Opportunity

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Are you passionate about delivering exceptional customer experiences? Do you have a knack for building strong relationships and finding solutions to complex problems?

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In this exciting opportunity, you will have the chance to work with our customers in a dynamic and supportive environment. As a Customer Service Specialist, your key responsibilities will include:

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  • Responding to incoming calls from customers and providing high-quality support and guidance.">
  • Resolving customer complaints in a timely and professional manner.">
  • Working collaboratively with colleagues to achieve team and business objectives.">
  • Continuously developing and improving your skills and knowledge to stay ahead of the curve.">

What We Are Looking For

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We are seeking an experienced and skilled Customer Service Specialist who can bring a passion for delivering exceptional customer service and a drive for excellence to our team. To be successful in this role, you will need to possess:

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  • Previous experience in a customer-facing role, preferably in a contact centre environment.">
  • Strong communication and interpersonal skills, with the ability to build rapport with customers and colleagues alike.">
  • A keen problem-solving mindset and the ability to think critically and creatively.">
  • High level computer literacy and navigation skills, with experience using CRM systems and other software applications.">
  • The ability to work effectively in a fast-paced and dynamic environment, with multiple priorities and deadlines.">

Why Choose Us

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At ANZ, we pride ourselves on being a values-driven organization that prioritizes the needs of our customers and employees alike. As a Customer Service Specialist, you will have access to ongoing training and development opportunities, as well as a comprehensive benefits package that includes flexible working arrangements and a generous salary.

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So why wait? If you are passionate about delivering exceptional customer service and have the skills and experience to match, apply now to join our team