Child Care Support Specialist

4 hours ago

Canberra, ACT, Australia beBeeChildCareSupportSpecialist Full time $79,036 - $84,825

Job Title: Child Care Support Specialist

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In this role, you will be responsible for providing high-quality support to stakeholders with queries related to the payment of CCS and Additional Child Care Subsidy (ACCS). You will also assist in identifying and escalating system issues, reviewing and analysing enrolments and session reports.

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You will advise on related child care legislation and general enquiries, as well as train and assist colleagues when required. Additionally, you will maintain a queue of work, meet set KPIs, and maintain your time effectively.

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The team works together to deliver high-quality support to the child care sector, regularly collaborating to achieve common goals.

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Benefits:

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  • Contribute to Australia's economic prosperity and social wellbeing by creating opportunities and driving better outcomes through access to quality education and learning.
  • A dynamic team environment that promotes collaboration and teamwork.
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Requirements:

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  • A strong understanding of child care legislation and policies.
  • Excellent communication and problem-solving skills.
  • Ability to work in a fast-paced environment and adapt to changing priorities.
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About Us:

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We are committed to delivering high-quality support to the child care sector, and we believe that our team members play a critical role in achieving this goal.

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